Paul is the Director of Client Engagement at OneClose.
Paul is a skilled professional with a solid reputation for being a ‘great experience maker’ within the financial services industry. His experience establishing processes that increase client satisfaction and his diligent focus on performance management has led him to win multiple awards and recognitions at leading financial institutions and professional service firms within Canada. Through his experience working at BDO Canada, as an RBC business banker to over 400 SMB’s, facilitating executive roundtables, and being involved in the start-up ecosystem within Toronto has allowed Paul the ability to learn and experience firsthand the successes and challenges impacting businesses from start-up to exit. As a senior leader at one of Canada’s largest digital marketing agencies, Paul also gained significant insights into digital technology and the impact it has on user experience which directly impacts client satisfaction.